Rest assured that your product will arrive as promised. We never sacrifice quality, so the product that you receive is the product that we stand by. No additives or changes.
Customer satisfaction is our top priority, which is why we offer a 30-day return policy. If for any reason you are unsatisfied with your purchase within the first 30 days, let us make it right. Simply send us back the product and let us know what you would like it replaced with. Please note that we cannot assist with orders placed after the 30-day purchase period.
All products and bundles purchased at a discounted rate, deals, and promotional sales are considered FINAL SALE and cannot be refunded.
If you have any questions or need assistance, we are here to help. Call us at 702.903.5114 or email us directly at sales@urbanicebotanicals.com.